Texas Moving Estimates

Texas Moving Estimates

Moving companies in Texas acquire customers from a variety of places. Happy customers may refer their friends, some folks pop online and search for moving companies, and others submit their information to different websites who then send that information to different moving companies.  The companies who receive the customer’s information then call and try to book the job.
When you speak with a sales person at a moving company their number one priority is typically to make the sale.  As the owner of our company my priority is to make the customer feel comfortable and secure in choosing The Moving Factor. I would rather not book a job than have someone feel pressured or uncomfortable.
When you receive an estimate over the phone it is impossible to give a Guaranteed Price.  This is particularly true when you are speaking with a sales person who has never even seen a truck being loaded. The salesperson will earn commission off the final contract price. The final price is often not the price you are quoted over the phone.
When you receive a quote over the phone there are some steps your mover is required by Texas law to take before they load a single box into their truck.
1)      The mover MUST provide you with a pamphlet entitled Your Rights and Responsibilities When You Move in Texas.
2)      Before ANY work is done in your home the mover MUST provide you with a WRITTEN ESTIMATE. It is imperative that you be very clear about the items you are moving. The proposal will either be a BINDING proposal (it gives the exact price of the move), or a NOT-to-EXCEED proposal (gives the maximum price of the move). You and the mover must both sign this form.
If the proposed price is significantly different that what was discussed over the phone I would seriously hesitate to proceed any further. Your mover should use a Table of Measurements to estimate the size of your shipment. Your estimate will be based upon the items on that list. Always keep a copy of that form.
3)      Your mover may offer to sell you Full Value Replacement insurance. If you choose to purchase this coverage your mover is required to provide you with a copy of the policy BEFORE the move. If they cannot provide it, look elsewhere.
I cannot emphasize enough the importance of a Binding Estimate (proposal) signed by the mover.
A word about choosing the lowest price for your move-
We recently provided an on—site estimate to a couple moving from the Dallas area to El Paso. Our quote was $3800 and it included full packing and moving a motorcycle. The customers received two other on-site estimates that were about $1,000 less than our bid.  To this day I worry about those folks! Considering the cost of fuel, packing materials, labor, licensing and insurance it would be a financial loss to our company to charge much less than our bid of $3800. Those folks are on a tight schedule and once the mover is there and has their property on his truck they are basically left at the mercy of the mover.  if the mover arrives at their destination and decides that he needs to charge extra for a long carry or that his truck can’t make it into the area and he needs to shuttle your shipment he could feasibly tack on hundreds of dollars in additional charges.
                                                                               
Ultimately, as the customer, it’s your money, your belongings, your home and your decision.  Just remember, you get what you pay for.  When you choose the lowest Texas moving estimate, you may also be choosing an unpleasant surprise during your move, which is already stressful enough.

10 Helpful Moving Tips!

10 Helpful Moving Tips

Remember these helpful moving tips as you prepare for your move.

1)      Choose your mover carefully!
a.       You can also do a Google search to find reviews – type in the movers name followed by reviews.  The search would look like this “The Moving Factor reviews” (Minus the quotation marks.)
b.      Make sure the mover you select has been assigned a USDOT number, is registered with FMCSA to engage in interstate transportation of household goods, and has the proper level of insurance.
c.       You can determine if a mover is registered with FMCSA by accessing www.protectyourmove.gov or calling FMCSA at (202) 366-9805 for licensing and (202) 385-2423 for insurance.
2)      Read and Understand All Information Provided by the Mover
a.       The mover should provide you with the following basic documents as part of your move:
b.      Estimates The estimate should clearly describe, in writing, all charges for services the mover will perform. Make sure the estimate is signed by the mover.
c.       Do not accept verbal estimates.
d.      Order for Service The order for service is a list of all the services the mover will perform and shows the dates your household goods will be picked up and delivered.
e.      Bill of Lading The bill of lading is a contract between you and the mover and a receipt of your belongings. You should be given a partially completed copy of the bill of lading before the mover leaves the residence at origin.
f.        Inventory List The inventory is the receipt showing each item you shipped and its condition. Be sure you receive a written copy of the inventory after your household goods are loaded, and that you agree with its description of your household goods’ condition.
g.      Your mover will probably ask you to sign other documents such as a release of liability for moving Pressed Wood furniture.  Read all of these documents carefully!
3)      Packing
a.       It is definitely best to use boxes made specifically for moving.  Be sure to have plenty of boxes, packing tape and packing paper available. Use book boxes for books, China boxes for dishes, etc. and Linen Boxes for well, linens! Loading China or Linen boxes with books could cause injury to the mover! Do not pack stuff into dresser drawers! Label boxes by room and a short description of contents. Clearly labeled boxes make it easy for your mover to put boxes in the appropriate place when they unload.  Not labeling boxes can result in a big pile of boxes and you won’t know where to start when it comes to unpacking.
4)      Pack ahead!
       Pack as much as possible before the day of your move.
5)      Prepare an OPEN FIRST box to be loaded LAST.
     Include basic toiletries (toilet paper, soap, etc.), keys, pens and paper, a set of sheets, towels and any other items you might want to have available right away when you reach your new home.
6)      Prepare children  and pets
a.       Will you take your pets with you or will you use a company to transport  your pets? If your pets have a hard time traveling talk to your vet about  medication that may help your pet relax.
b.      Prepare a box for the kids. Include snacks, small, inexpensive games or  trinkets from the Dollar Store to keep them busy.  Coloring books,  crayons, puzzles, etc. will help keep the kids occupied so you can focus  on the tasks at hand.
7)      Keep important papers with you.
a.       Your list of “important” papers might include: birth certificates, school records, mover estimates, new job contacts, utility company numbers, recent bank records, current bills, phone lists, closing papers, realtor info, maps, and more. Don’t leave these with the mover. Keep them with you!
8)      Moving Day
a.    Be present from the beginning to the end of the move! Accompany the movers as they inventory your household goods, and resolve any questions regarding the condition of materials being moved.
b.    Stay hydrated and eat! (It’s also nice to provide drinks and maybe a snack for your movers; they are working very hard!
9)      Delivery Day
a.       Be present to answer any questions and give directions.  Pay the driver, according to the terms of your agreement, before your goods are unloaded. Supervise unloading and unpacking of your goods.  Note on the inventory list all boxes or other items that are damaged before you sign any documents.
10)   After  your delivery
a.       Be present (physically and mentally) when your movers arrive.
b.      Have your payment ready –if the contract states Cash only, be sure and have it on hand. Your mover is legally allowed to charge you for waiting time if you have to go to the bank or post office for a money order.
c.       Remain calm, try to relax and breathe!
d.      Since you labeled your boxes carefully it should be a breeze to unpack!   Your mover is responsible for reassembling anything they took apart. They most likely will not assemble cribs or attach washing machine hoses. If you would like unpacking services it will cost more but it can be very helpful.
As always, visit The Moving Factor for all your moving and relocation needs!